About Us

President -Amy  McDowell is the Assistant Director of  E9-1-1 for Greenville County, South Carolina’s largest county.  She began her career in Emergency Communications over 25 years ago, where she served as a Call-Taker, Dispatcher, and Supervisor, frequently fulfilling any or all of those roles simultaneously.  For the last five years, Amy’s duties in the E9-1-1 Office in Greenville County involve working with 9-1-1, CAD, texting-to-911, mobile data terminals, digital video, and providing technical support for eight PSAPs.  She has been an Emergency Number Professional for 15 years and serves on four NENA  Standards Developmental Committees.

1st Vice President -Wendi Rooney is the Deputy Director for Spartanburg County’s Communications/9-1-1 Department, having begun her career as a 9-1-1 call-taker with the department in 1996. Wendi is the Accreditation Manager for Spartanburg 9-1-1 which has been nationally accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) since 2004. She is a nationally certified Emergency Number Professional (ENP) and graduate of NENA’s Communications Management Certification Program (CMCP). Wendi is actively involved in state and national 9-1-1 related professional organizations; serving as co-chair of the NENA Development Steering Committee which establishes operational standards and recommended best practices for the 9-1-1 industry and Member-At-Large for the SC chapter of the Association of Public Safety Communications Officials (APCO). Wendi earned her bachelor’s degree from the College of Charleston in 1995 and her Master of Public Administration (MPA) in Emergency Management in 2005 from Jacksonville State University. 

2nd Vice President- 

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Secretary/Treasurer- Amy F. Heid currently serves as the accountant and wellness coordinator for the Charleston County Consolidated 911 Center, since 2012.  She manages a multi-million dollar annual budget as well as assisting the directors with the financial operations and fiscal management of the dispatch center.  Amy enjoys serving as the center wellness coordinator, as it is a source of personal accomplishment to be able to reach out and enrich others’ lives. During her career at Charleston County, she has enabled the center to earn gold and platinum awards for being one of Charleston’s healthy businesses for 3 years running, and was nominated for Charleston County employee of the year for 2017.  Amy enjoys serving on the SCNENA board and supporting the PSAPs of South Carolina.

Pee Dee Regional Director-

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Midlands Region Director  

Southern Region Director- 

Curtis J. Young - was born April 29, 1957 in Phila., Pa. He is the third of six children.  Curtis attended Penna State University in Dubois, Pa., from there he attended Philadelphia Community College for one year before enlisted in the U.S.M.C. during Feb 1978, and retired in 2000 after severing twenty-two years of honorable service. He also has received his A.A. degree in Business Management and a B.A. degree in Computer Networking from American International University in Atlanta, Ga.; he is a graduate of Duke Divinity School at Duke University for the United Methodist Church.

For several years, Curtis has been a N.E.N.A. and APCO Member and remains active with training sessions and conference attendances.  Curtis is a veteran and has had a lengthy tenure within the Beaufort County Sheriff's Office. He works within the Emergency Management Division as the E911 Systems Administrator for the past sixteen years.  He has been the foundation for the Agency transitioning to NexGen 911 capability.  

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 Past President -Open

North Region Director